Privacy Policy

1. Introduction

At PT Tripower Solar Nusantara (Sonus EPC), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number, mailing address
• Property Information: Installation address, property type, roof specifications, energy usage data
• Communication Data: Records of your communications with us, including emails, phone calls, and chat messages
• Technical Data: IP address, browser type, device information, and usage data

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our solar installation services
• Process your requests and transactions
• Conduct site assessments and provide accurate quotes
• Communicate with you about our services, updates, and promotional offers
• Comply with legal obligations and resolve disputes

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: